Why Nonprofits Choose LiveImpact

Most platforms charge per user or per contact, which means your costs spike every time you add a team member or expand your donor base. LiveImpact’s flat-rate pricing includes unlimited users and unlimited contacts. Add five new staff members next year? Your price stays the same. Grow from 5,000 to 10,000 constituents? Still the same rate. You get predictable costs and room to scale without budget surprises.

We charge a one-time onboarding fee that covers comprehensive training, data migration, platform customization, and implementation support. This cost is significantly lower than competitors like Salesforce while including much more hands-on support. You’ll get a personalized quote based on your data complexity during the pricing questionnaire process.

A lot. During your requirements gathering call, we’ll map out exactly how your programs work and configure the platform to match your workflows. Need specific fields for your scholarship program? Custom workflows for case management? Unique reporting for funders? We’ll set it up during implementation. You get Salesforce-level customization without the Salesforce price tag or complexity.

Training starts during implementation and continues for 1-2 months after launch. You’ll get structured sessions tailored to your team’s needs, plus ongoing access to our support team. We don’t just hand you login credentials and wish you luck. We act as your implementation partner to make sure your team actually knows how to use the platform effectively.

Yes. Data migration is part of our onboarding process. We’ll work with you to clean, format, and import your existing data so it’s structured in a way that makes sense for how you operate. You won’t lose historical donor information, case notes, or program records in the transition.