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How does LiveImpact compare to Charity Tracker?

LiveImpact delivers a modern, affordable case management platform for nonprofit teams of any size.

LiveImpact platform being used by nonprofit organizations

Trusted and Loved by
Over 10,000 Nonprofit users

Serving the Nonprofit Community for over 10 Years

Top 5 Reasons to choose
LiveImpact over Charity Tracker

1.

Flat-Rate Pricing with Unlimited Users

Collaborate freely without counting licenses, and grow without worrying about your budget.

Where Charity Tracker Misses the Mark

Charity Tracker charges fees for every single user. Organizations face tough budget decisions when each employee or volunteer needs their own login.

Why LiveImpact is Better

Transparent, flat-rate pricing gives you unlimited user licenses. Bring on every case manager, program director, volunteer, and community partner without worrying about the bill. Your software should promote collaboration and growth, not create financial barriers to it.

LiveImpact displaying its unified, integrated platform for seamless program and case management, events, and other activities
An advanced platform for seamless case management

2.

One Platform for All Your Needs

Simplify all nonprofit operations with LiveImpact’s unified software solution.

Where Charity Tracker Misses the Mark

Charity Tracker is primarily focused on case management. You will need additional tools for donor management, fundraising, events, and volunteer coordination. This segmented approach creates inefficiencies and errors, increases complexity, and leads to higher total costs.

Why LiveImpact is Better

LiveImpact offers a unified platform designed to support comprehensive case management PLUS integrated donor management, events, volunteer scheduling, and robust reporting tools. LiveImpact streamlines all operations into a single, cohesive system.

3.

Modern, Intuitive Design

A user-friendly platform with all the features you need, built for today’s high-performing nonprofit teams.

Where Charity Tracker Misses the Mark

Charity Tracker provides solid functionality for assistance tracking and agency collaboration. However, organizations seeking a more efficient user experience with streamlined workflows may find opportunities for improvement.

Why LiveImpact is Better

LiveImpact's intuitive platform simplifies complex tasks, making it accessible for both tech-savvy and non-technical users. Your program directors, case managers, and even volunteers can navigate the system confidently. Comprehensive onboarding and ongoing support ensure user adoption and operational efficiency without needing an IT department.

A case management system displaying smart form pages with different sections
LiveImpact displaying its user-friendly platform and simplified intake and check-in features

4.

Intelligent Duplicate Prevention and Data Validation

Never worry about duplicates and typos messing up your records.

Where Charity Tracker Misses the Mark

Charity Tracker's duplicate management can be challenging. The system may not catch duplicates caused by typos, and merging duplicate records after they're created can be difficult and time-consuming. Without strong prevention measures, organizations can end up with inaccurate data.

Why LiveImpact is Better

LiveImpact's smart duplicate detection alerts you before creating duplicate records, keeping your database clean from day one. Custom fields include built-in data validation to ensure accurate information is captured the first time. Spend less time cleaning up data and more time serving clients.

5.

Complete Case Management Capabilities

Everything you need to manage caseloads for all of your various programs effectively in one system.

Where Charity Tracker Misses the Mark

Charity Tracker was designed primarily for tracking assistance and enabling collaboration between agencies. Organizations looking for comprehensive case management may need to develop workarounds for common tasks like organizing case files by status and assigning cases to staff members.

Why LiveImpact is Better

LiveImpact gives you complete case management tools. Assign cases to staff members, filter by status, add supervisory notes that stay accessible, and enroll entire families or groups at once. Your team can organize caseloads efficiently and track progress over time with purpose-built case management features.

A view of LiveImpact's powerful and comprehensive outcoming reporting

How Our
Onboarding Works

We handhold you through the onboarding process, ensuring a smooth transition, high-quality data, and the tools you need for long-term success.

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Seamless Account
Setup

We work with you to understand your unique needs, configure a tailored account, and integrate your systems to ensure a smooth transition and optimal functionality.

Quality Data
Import

Our team organizes, cleans, and imports your data from multiple sources, ensuring accuracy and setting up a reliable foundation for data-driven decision-making.

Comprehensive
Training

We offer diverse training sessions, tutorials, and ongoing support, empowering your team with the skills and confidence to maximize the platform’s potential.

See the Difference Yourself

Schedule a demo to see your own use cases and workflows in action, evaluate with confidence!

LiveImpact platform being used by nonprofit organizations

Frequently Asked Questions

We’ve helped organizations migrate from Charity Tracker, and our team handles the heavy lifting. Here’s the typical process:

  • Data Export: We guide you through exporting from Charity Tracker
  • Data Mapping: We map your fields to our system (1-2 weeks)
  • Import & Testing: We import and validate your data
  • Training: Your team learns the new system (2-3 days)
  • Go Live: You’re fully operational (typically week 3-4)

Total timeline: 2-4 weeks from start to finish.

Yes, LiveImpact offers community collaboration features in which community members and organizations can access their own department in LiveImpact. Coordination between organizations on the same clients is seamless. 

Absolutely. Each program can have:

  • Custom intake forms
  • Unique service tracking
  • Program-specific outcomes
  • Separate funder reports
  • Role-based access

The difference from CaseWorthy: You can set up and modify programs yourself using our templates. No consultant required every time you add or change a program.

LiveImpact stands out for its exceptional much better rated customer support. Free email support is included in all plans, with optional enhanced tiers for organizations that need more hands-on assistance. We also offer on-demand training, an AI help widget, and a searchable library of tutorials, all accessible anytime to support your nonprofit case management success.

Staff can access client info, take case notes, document services, upload photos, and schedule appointments all from their phone or tablet. HIPAA-compliant and mobile-first design.