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How does LiveImpact compare to Casebook?

The best alternative to Casebook case management for nonprofits who want flexibility, simplicity and room to grow.

LiveImpact offers unlimited user licenses with simple, flat-rate pricing, lightning-fast onboarding, and the ability to integrate fundraising, events, volunteers and more.

LiveImpact platform being used by nonprofit organizations

Trusted and Loved by
Nonprofit users

Serving the Nonprofit Community for over 10 Years

Top 5 Reasons to choose
LiveImpact over Casebook

1.

One Platform for All Your Needs

Simplify all nonprofit programs with LiveImpact’s unified software solution.

Where Casebook Misses the Mark

Casebook is primarily focused on case management and impact measurement. You will need additional tools for donor management, events, and other activities. This segmented approach can create inefficiencies and errors, increase complexity and lead to higher costs.

Why LiveImpact is Better

LiveImpact offers a unified CRM platform designed to support a wide range of client-serving programs and integrated donor management, events, volunteer scheduling and robust reporting tools available. LiveImpact streamlines all operations into a single, cohesive system.

LiveImpact displaying its unified, integrated platform for seamless program and case management, events, and other activities
An advanced platform for seamless case management

2.

Pricing that won't limit you as you grow

Per-user pricing can get expensive fast. LiveImpact lets you scale without limitations.

Where Casebook Misses the Mark

For very small teams, per-user pricing can seem like a good option at first. But as you expand and your programs grow, this pricing model can add up quickly to a very large amount.

Why LiveImpact is Better

Flat rate pricing and unlimited user licenses gives you the flexibility and peace of mind that you can scale freely without ever worrying about your software holding you back.

3.

Cost-Effective with Faster Implementation

Achieve affordability and efficiency with a solution built for your programs, implemented in a few weeks, not months or years.

Where Casebook Misses the Mark

Comes with higher initial and ongoing costs, often making it challenging for smaller organizations to afford. Implementation times can take months due to system complexity.

Why LiveImpact is Better

Offers affordable, flexible pricing for nonprofits of all sizes, with modular pricing depending on needs. Quick setup and personalized onboarding ensures organizations are fully functional, using the platform and ready to succeed within weeks.

A case management system displaying smart form pages with different sections
LiveImpact displaying its user-friendly platform and simplified intake and check-in features

4.

User-Friendly Interface and Simplified Processes

Intuitive, user-friendly interface that simplifies complex tasks, making it accessible even to non-tech-savvy users.

Where Casebook Misses the Mark

Casebook has a steeper learning curve, with less intuitive navigation and multiple steps required for simple tasks. These inefficiencies can frustrate users, slow down operations, and cost nonprofits valuable time training staff.

Why LiveImpact is Better

LiveImpact’s intuitive platform simplifies complex tasks, making it easy for both tech-savvy and non-technical users to navigate. Comprehensive onboarding and ongoing support ensure user success and operational efficiency.

5.

Endless Customization You Can Handle Yourself

Updating and making changes to fields, forms and profiles shouldn’t require a tech expert.

Where Casebook Misses the Mark

Casebook is customizable to your needs, but doing so often requires the use of a consultant or advisor. This can limit you as you add new programs or want to make changes down the road.

Why LiveImpact is Better

LiveImpact provides endless customization options that are quick, simple and easy for you and your team to do on your own. You have the freedom and ability to make changes whenever you need.

A view of LiveImpact's powerful and comprehensive outcoming reporting

How Our
Onboarding Works

We handhold you through the onboarding process, ensuring a smooth transition, high-quality data, and the tools you need for long-term success.

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Seamless Account
Setup

We work with you to understand your unique needs, configure a tailored account, and integrate your systems to ensure a smooth transition and optimal functionality.

Quality Data
Import

Our team organizes, cleans, and imports your data from multiple sources, ensuring accuracy and setting up a reliable foundation for data-driven decision-making.

Comprehensive
Training

We offer diverse training sessions, tutorials, and ongoing support, empowering your team with the skills and confidence to maximize the platform’s potential.

See the Difference Yourself

Schedule a demo to see your own use cases and workflows in action, evaluate with confidence!

LiveImpact platform being used by nonprofit organizations

Frequently Asked Questions

Yes. With the best in class AI-powered automation, LiveImpact can create follow-up action items, reminders, and notifications based on program & process rules. These features save time and ensure your staff never miss client milestones or reporting deadlines.

Yes. LiveImpact includes a simple but powerful report builder that helps nonprofits create demographic reports and data visualizations, such as charts and graphs. Using our AI reporting feature, you can generate insights by entering natural language questions, making reporting faster and more accurate.

Nonprofits find LiveImpact more easy-to-use, customizable platform that adapts to evolving needs. Key advantages include affordability, simplicity, strong support, and personalized onboarding that ensures smooth implementation and full training for your team.

LiveImpact stands out for its exceptional much better rated customer support. Free email support is included in all plans, with optional enhanced tiers for organizations that need more hands-on assistance. We also offer on-demand training, an AI help widget, and a searchable library of tutorials, all accessible anytime to support your nonprofit case management success.

Yes, and even better – LiveImpact provides a natively integrated platform that includes donor and volunteer management. This means you can track how clients interact as volunteers or donors and see relationships across programs without relying on third-party integration tools.