Clicky

Case Management Software for Housing Services

Manage all your housing programs in one place. Streamline intake, track services, and demonstrate impact with software built for housing organizations.

Track emergency shelter, transitional housing, rapid rehousing, permanent supportive housing, rent/utility assistance and more without juggling multiple platforms

A simple interface and intuitive features make life easy on staff. Comprehensive training and top-rated support from our expert team ensure you are set up for success now and into the future

With all of your data in one place reporting becomes a breeze. Instantly generate cross-program reports showing your complete housing continuum and outcomes that will wow your funders.

A dashboard of easy to use case management software for nonprofits

LiveImpact empowers housing services organizations to spend more time doing and less time auditing.

Improve Outcomes

Support clients from intake to permanent housing stability. See what’s working across programs and demonstrate real impact to funders with data-driven outcomes reporting.

Boost Efficiency

Say goodbye to the hours spent fixing data errors and re-entering the same client data in multiple places. Automated workflows, duplicate checking, mobile intake, and built-in compliance reporting cut admin time in half so staff can focus on helping clients.

Coordinate Care

Work with the same client across different programs without confusion. See who’s working with each client, share case notes instantly, and hand off seamlessly when clients transition between programs.

Nonprofit case management software showing a youth program parent consent form on laptop and a service needs request form on tablet

Smart Forms

Build custom intake forms, applications and assessment forms for each housing program. Data validation requirements are built in so you know you have the information you need from the start

Multi-channel intake options including online forms and mobile entry

Reduced duplicate data entry with smart field pre-population

Family intake that creates multiple linked client records automatically

Integrated screening tools identifying eligibility and needs

Instant case creation with all baseline information captured

Client Scheduling & Services Tracking

Coordinate services across all your housing programs and seamlessly keep track of meetings and tasks

Track clients in multiple programs simultaneously

Embeddable registration calendars for housing & counseling sessions

Kiosk and mobile check-in for shelter stays and program participation

Integrated email and text reminders to reduce no-shows

See complete service history across your entire housing continuum

LiveImpact's client scheduling and service tracking tool
An advanced platform for seamless case management

Complete Case Management

Follow each client’s journey throughout the entire process

Case notes accessible to authorized staff across all programs

Custom goal tracking specific to each program type

Document management for applications, pay stubs, and housing documents

Send program-specific consent forms, surveys, and assessments

Track referrals between your programs and to partner agencies

Enhanced Impact With AI-Powered Tools

Take your housing programs to the next level with private and secure AI capabilities built directly into the platform. LiveImpact’s AI features help case managers make more informed decisions, quickly find relevant information, and identify patterns that might otherwise go unnoticed.

Transform your programs with AI driven insights

Co-intelligence assistant to access information fast

Boost efficiency with intelligent automation

Natural language analytics makes reporting easy

AI-powered nonprofit case management software

See the Difference Yourself

Schedule a demo to see your own use cases and workflows in action, evaluate with confidence!

LiveImpact platform being used by nonprofit organizations

Security & Access

Worry no more about safeguarding your client data, insecure systems and data backups.

Robust cloud infrastructure, encryption and fine grain access control to ensure your data is safe, secure and available at all times.

Encryption both while at rest and in transit.

HIPAA compliance available

System activity logging

Fine grain access control

Multifactor authentication

Automatic log off

Best-in-class reliability and security of AWS

LiveImpact showcasing its robust security and access control features for its users
A display of outcome reports in nonprofit case management software

Reporting That Showcases Impact

Report across all housing programs or drill down into specific initiatives

Pre-built report templates for common funder requirements

Track client movement through your housing continuum

Housing placement and retention rates by program type

Cross-program reports showing complete client journeys

Data visualization presenting complex information clearly

How Our
Onboarding Works

We handhold you through the onboarding process, ensuring a smooth transition, high-quality data, and the tools you need for long-term success.

vector-43-665835a800d67
vector-44-665835a804ad5

Seamless Account
Setup

We work with you to understand your unique needs, configure a tailored account, and integrate your systems to ensure a smooth transition and optimal functionality.

Quality Data
Import

Our team organizes, cleans, and imports your data from multiple sources, ensuring accuracy and setting up a reliable foundation for data-driven decision-making.

Comprehensive
Training

We offer diverse training sessions, tutorials, and ongoing support, empowering your team with the skills and confidence to maximize the platform’s potential.

AI chatbot for nonprofits answering questions about donor retention and engagement insights
0 +
Beneficiaries Served
$ 0 M
Funds Managed
0 +
Donors Managed
0 +
Volunteers Managed

Frequently Asked Questions

Yes. LiveImpact is designed to handle emergency shelter, transitional housing, rapid rehousing, permanent supportive housing, and other programs all in one platform. Each program can have unique workflows, forms, and requirements while client data stays connected across your entire housing continuum.

LiveImpact tracks each client’s complete journey. When someone moves from your emergency shelter to transitional housing, you see their full history without re-entering information. This makes reporting easier and helps staff provide better coordinated services.

Absolutely. LiveImpact reports can show individual program outcomes or track client movement across your entire housing system. See how many people progressed from emergency shelter to permanent housing, or drill down into specific program performance.

Yes. LiveImpact works on any device, so case managers can access information and enter notes for any program whether they’re at a shelter, conducting a home visit, or working from the office.

LiveImpact makes customization straightforward. You can create program-specific intake forms, case note templates, and reporting without needing technical expertise. As your programs evolve, you can adjust workflows yourself.