Streamlined Programs & Effective Case Management

Deliver more impact and improve client experience with custom program workflows, comprehensive case management & seamless impact reporting.

Enhance Collaboration

Our integrated, mobile and on-the-go data capture, communication, and reporting tools will help your case managers and program staff to become more organized and focussed on the success of your clients.

Integrated Texting

Integrated texting features allow you to engage clients better & make your programs more accessible.

Theory of Change Reporting

Simplify Data Capture

LiveImpact helps you manage client intake, track services, service requests, referrals, case notes, and the continuum of care. Nonprofits and government agencies are able to streamline case management, outcomes reporting, and demonstrate the impact of their programs.

Easily Customize

One size certainly does not fit all. That’s why we give you control to configure & update forms, workflows, and referrals to meet your mission's unique needs. Our platform is designed to be customizable so that as the nonprofit's programs and services evolve, the plaform can grow with you.

Showcase Impact

With our proprietary data collection and intelligence tools,generate robust impact reports that showcase program success metrics. These reports are easy to pull and provide powerful insights to create social impact stories that help you generate more funding for your programs.

Mobile Responsive

Our online and mobile case management tools are designed to make it easier for staff to enter information on the go. From BYOD environments to entering data on-the-go with mobile devices, our platform is ready to improve the productivity of your team.

Data At Your Fingertips

Access a client profile instantly anywhere. You will no longer need to look through files and handwritten case notes to see a comprehensive client record. Allow authorized access to team members and improve their efficiency at every stage of the process.

Lightning Fast

Actions like approving a task, tracking referrals, updating a case file, and communicating with your team can now be done in real time.

Case Management


A nonprofit case management software that gives you a complete visibility of your client activity, track case notes, manage documents & applications, send assessment and survey forms, automate workflows and so much more


  • Granular Access Control
  • Dual Authentication
  • History logs for auditing
  • Smart Online Forms
  • Easily Attach Files
  • Case Notes tailored for your programs
  • Clients Can Submit Documentation
  • Case Manager Dashboards
  • Send Surveys & Assessments
  • Manage registrations and educational enrollments
  • Automated Approvals Process
  • Easy Data Download for Auditing
  • Linked Relationship Management
  • Client Check-in & Assessments

Data and Reporting


LiveImpact drives your organization towards a data driven decision making and generate powerful insights that help you deliver greater impact.


  • Drag & Drop Custom Reports
  • Data Visualization Tools
  • Download Graphs for Reporting
  • Data Quality Metrics
  • Track Client Engagement
  • Historical Changes Tracking
  • Custom Reports for your Outcomes

Modern Design

Your staff and volunteers will enjoy the ease of using our modern, minimalist interface, and intuitive user experience.

Time Tracker

LiveImpact's time card functionality empowers you to track time spent with clients, and capture metrics to gauge effectiveness.

Security & Access

Administrative Safeguards

Dual level authentication, log-in monitoring, and access authorization.

Physical Safeguards

Facility Security Plan, Data Backup, Mirroring, and Storage.

Access Control

Unique user identification, automatic log-off, encryption both while at rest and in transit.

Workflow

Custom Dashboard

Everyone on your team wants to view data in different ways. We empower you to design your own "data views" so that when you log-in, you see live, actionable data that is most meaningful for you.

Collaboration

Your team can utilize our pipeline app to set program measurement objectives that lead to your goal, tie in our tasks app to set subtasks, and document progress using our notebook app.

Automation

Use our Impact AI engine to automate everyday tasks including report generation, calendar reminders, and action triggered notifications and bring unmatched efficiency in case management.

Partners in your mission

We are so much more than just a nonprofit case management software, we consider ourselves as partners in your mission and design custom solutions to improve your programs, and help you serve the community better. Perfect solution for Community Services, Youth Programs, Food Banks, Family Services, Pregnancy Support Programs, Child Support Services and more.

What makes LiveImpact a top choice case management software for nonprofits?

LiveImpact is a top choice for nonprofits due to its high customizability, allowing organizations to easily tailor workflows without incurring significant costs. It offers a fully integrated platform that supports not only case management but also volunteer and donor management. Additionally, LiveImpact is user-friendly, scalable, and provides comprehensive support, making it ideal for nonprofits of all sizes.

How customizable is LiveImpact?

Unlike other platforms, where platforms features and processes designed to cater to a large pool of nonprofits, LiveImpact is extremely flexible and customizable. This ensures that organizations do not need to change their processes and LiveImpact can be customized for them at a fraction of a cost compared to other solutions

Why LiveImpact's flexibility is important for nonprofits?

LiveImpact offers extensive customization at a much lower cost, enabling nonprofits to easily adjust workflows, create forms, and update layouts without needing expensive consultants. This flexibility is essential as nonprofit requirements evolve. In contrast, other solutions offer limited customization options make changes more costly and time-consuming


Frequently Asked Questions